REFUND & CANCELLATION

Galileotelescope.com - BUYER PROTECTION POLICY:
We truly understand that any buyer trusts us solely and buys the product from our site.
Hence, we take responsibility for any dis-satisfaction arising there-off.

100% MONEY BACK GUARANTEE:
We have a 7 Day 100% No Questions Asked Money Back Guarantee. If you are not satisfied with our product, Just return it back to us within 7 days from the date of purchase in original packing condition. We will credit you 100% of your money (less shipping cost of item) immediately. After 7 days minimum of 20% restocking fees will apply. All returned goods must have a Return Goods Authorization number (RGA). No Cash refund. A credit note will be issued for the returned goods, which can be used for future purchases. The item needs to be returned in NEW, resalable condition with all original boxes and packing within 14 days. No returns on opened software, damaged, used items or publications. We take utmost care in packing to safeguard your interest. However we are not responsible for any damage in transit

100% FREE REPLACEMENT POLICY:
We have a No Questions asked Free Replacement policy. If you are not satisfied with the product received by you, you can just claim an replacement for the same. Just e-mail us and We will take care.

CUSTOMER CARE:
You can call us in our helpline 09323554536 between 9 am & 10pm.IST
You can SMS your queries to 09323554536
You can e-mail us at astrocare@galileotelescope.com regarding any queries.
Please quote your Order number for immediate follow-ups.